Perspectivas empresariales y artículos escritos por nuestro equipo de profesionales de talla mundial
Microsoft Dynamics 365 Contact Center delivers frictionless experiences across channels, reduces call volume and holds times with intelligent chatbots and voicebots. How can Microsoft Dynamics 365 Contact Center empower your agents to deliver great service when a human touch is required? Take the guided tour to see it in action. DM to discuss putting Dynamics 365 Contact Center to work in your organization.
Ready for some nice boardroom reading? Check out this report from Forrester on the cost savings and business benefits enabled by @Microsoft Teams as a unified platform for communication and collaboration. (Still awake?) DM us with your questions and comments.
How important is customer experience (CX)? 73% of customers rank it as a vital factor in purchase decisions, behind only price and product quality. Don’t miss out on opportunities— download this eBook and learn how to jumpstart a new CX approach with @Microsoft Azure digital tools and services.
How cost-effective is your identity and access management solution? Read this Forrester analysis of the total economic impact of @Microsoft Entra Community on a typical Microsoft customer organization. #MicrosoftEntra, #EntraSuite
AI governance is not only a matter of compliance and risk management, but also a strategic advantage and a source of trust to accelerate returns on your AI investment. How have you handled AI governance so far? Take a look at this blog post announcing that @Microsoft Azure has been recognized as a leader in the inaugural IDC MarketScape Worldwide AI Governance Platforms 2023 Vendor Assessment. It shows why more organizations are choosing Azure to scale their AI innovations with confidence.
With @Microsoft Azure, retailer B.TECH achieved 99.9% service availability and cut time to market by 30%. Read this case study to learn how Azure enabled them to achieve seamless operations and continuous innovation while saying goodbye to Black Friday back-office blues — and find out how you can do the same. #Azure
Still relying on multiple applications to manage daily business functions, data and processes that aren’t standardized across geographies? Read this customer story to learn how Sandvik Coromant used @Microsoft Dynamics 365 Customer Service to streamline customer service, cut costs and improve its customer satisfaction score by a full point. DM us to get started.
Whether you’re building custom models or developing solutions with pre-built AI services, you need the tools that help you develop responsible AI. How have you managed this on your AI projects so far? For more insights, watch this video showing the six responsible AI principles from @Microsoft Azure that let you safely build the next generation of AI applications.
Could your customer service operations use more than a little boost? Read this blog for insights on how #AI and Copilot from @Microsoft can optimize operational efficiency, build long-term loyalty and increase value at every touchpoint. DM us when you are ready to launch your customer service into a more efficient and revenue-enhancing AI-powered future.
