Sandvik Coromant’s journey with Dynamics 365 started in 2016, when it piloted Dynamics 365 Sales in the United States. As its customer base expanded and diversified, the Sandvik team realized that to access the required deep knowledge of customer history they could no longer rely on multiple applications to manage daily business functions. Read Sandvik’s story to learn why Sanika Bhagwat: Customer Interactions Process & Technology Manager said, “Dynamics 365 Customer Service is the thread that weaves [together] seamless experiences…enabling automation and AI possibilities for business growth and ultimate customer satisfaction.” Ready to help your customers become more productive, profitable and energy efficient? can help you get started with Dynamics 365 Customer Service.
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Sandvik Coromant delivers ultimate customer service with Dynamics 365
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Still relying on multiple applications to manage daily business functions, data and processes that aren't standardized across geographies? Read this customer story to learn how Sandvik Coromant used @Microsoft Dynamics 365 Customer Service to streamline customer service, cut costs and improve its customer satisfaction score by a full point. DM us to get started.
